Effective Investor Relations. The Jollibee Group was recognized with multiple citations for its investor relations work at the 13th Institutional…
OUR PEOPLE JOURNEY
1998 – 2010
Received the Top Spot 10X Top 20 Employer in Asia citation from the Asian Wall Street Journal
Jollibee Group Foundation was formed
The Farmer Entrepreneurship Program was launched to help smallholder farmers supply to Jollibee Group
Launched the Holistic Integration Advancement Program, for high-performing and high-potential employees
Instituted a Diversity & Inclusion function
2018 – 2019
Recevied the AGROW Award for Inclusive Business in 2018, and won the first-ever Franchise Excellence Award for Inclusive Business in 2019
Jollibee group is the only Philippine-based company to be recognized as Forbes’s World’s Top Female Friendly Companies
Received the Gallup Exceptional Workplace Award, and was included in Forbes List of World’s Best Employers
Received the Forbes’ World’s Best Employers Award for the third straight year, as the highest ranked Philippine-based company in the listing, and the highest ranked restaurant company in the world
Cited by ICD for Good Corporate Governance
STORIES OF JOY: PEOPLE
The Jollibee Group is among a few organizations globally with at least 72 percent employee engagement, far greater than the…
Our People Roadmap
We have identified four focus areas towards helping make peoples lives better. Learn more about the goals we have set and our updates for each.
Provide all employees with training and development that empowers them to achieve career milestones.
In 2022, we provided 186,276 total training hours, averaging 10 training hours per employee, thru our Mainstream Leadership Program. Moreover, 100% our employees follow an Individual Development Plan in the Philippines and North America, where each employee goes through development intervention through Exposure, Experience, Environment, or Education. We also provide various training and learning opportunities across the organization globally, depending on the functions and brands unique needs.
*Covered in the scope are Philippines, China, Vietnam, Spain, USA (PH Brands),and Canada (PH Brands)
Provide farmers with access to training and education.
We have trained 3,000 farmers in directly engaging with agriculture value chains.
Provide food relief and support to communities in need.
Since the pandemic broke out in 2020, the Jollibee Group Foundations FoodAID program has distributed more than 9.7 million meals and other food products
In China’s “Canteen for the Elderly” project,Yonghe King stores provided over 10,800 meals in 2021 for the elderly who availed of the menu using special dine-in coupons, in partnership with the government.
Uphold good governance, respect human rights, and exercise ethical practices across the organization
We have various tools to ensure that employees stay informed of our JFC Code of Business Ethics--new hire employees access the COBE policy as part of their onboarding, while learning for active and existing employees is reinforced through various channels.
The Jollibee Group was recently recognized by the ASEAN Corporate Governance Scorecard (ACGS) Golden Arrow Awards, acknowledging our efforts for more sustainable, responsible, and transparent business practices.
Chief Human Resources Officer
“Being resolute in our employees’ importance to JFC, we hope that everyone’s experience in and with the organization is an optimal and joyful one.”
Grace Tan Caktiong
Chair and President, Jollibee Group Foundation
“We established a foundation that works for and with our communities, with empowerment and sustainability as program goals.”
Global Organization, Leadership, and Culture Head & Philippine Regional HR Head
“It is our commitment to cultivate a culture where inclusion is celebrated, varying ideas are valued and encouraged, and everyone feels secure to be their authentic selves while contributing our best to JFC’s goals.”
Chief Legal, Ethics, and Compliance Officer
“We strive to maintain the highest standards of ethics and compliance, ensuring that integrity, respect, lawful practices, and stewardship are integral to how we do business.”
President & Chief Executive Officer
“Our Sustainability Agenda serves as an anchor for sustaining our growth momentum while contributing to create a better future for all.”
Wally T. Mateo
Head of Global Quality Management
“We aim to build customers trust, create more value, and promote sustainability thru Food Safety & Quality Management Excellence.”
Vice President, Head R&D JFC Regional Brands, Head R&D Jollibee PH and Global
“We believe that transparency in nutrition and sustainability is critical in driving the highest quality of great tasting food to meet the evolving needs of our consumers.”
Richard CW Shin
Chief Financial Officer
“We are taking significant steps in strengthening our commitment to Sustainability, in order to deliver meaningful impact.”
Michael T. Ong
Head of Supply Chain, Philippines
“Our vision is to leave a legacy of environmental responsibility.”
Jose “Pepot” Miñana
Chief Sustainability & Public Affairs Officer
“As a global food company, we are responsible and deliberate with our actions and their impact, and we are making our sustainability measures the way of the future.”